Add/Remove an ATA from a User

This document will show you how to add/remove an ATA from a fax account or fax user.

• Reseller scope or higher
• Supported ATA Device serial number
  • Note: Third-party ATAs are NOT compatible; they will need to be purchased from your provider.
• Fax user/account configured
• Knowledge and limitations of deployment scenario

The MP-202B can only be used for faxing purposes; it cannot be used as a general ATA.

1. 1

   Login with a Reseller account in the Manager Portal or Higher.

2. 2

   Navigate to Domains -> Select the domain -> Inventory.

3. 3

   Click on the Fax Accounts tab.

4. 4

   Locate the Phone Number or User, Click the icon to edit the user.

   Note: Make sure the phone number is set to available before you can assign it to a user.

5. 5

   You should now see the edit modal window with the current user configurations. Click the ATA checkbox to show the Device Type and Serial Number fields.

   

6. 6

   In the Device Type, select the ATA device from the supported ATA list.

7. 7

   Enter the Serial Number of the device and click Save.

8. 8

   Now that the ATA has been assigned to a user, you should factory reset the ATA.

9. 9

   When the ATA is back online, check the Inventory -> Fax Accounts and you should see the device online.

   

1. 1
   Login with a Reseller account in the Manager Portal.
2. 2
   Navigate to Domains -> Select the domain -> Inventory.
3. 3
   Click on the Fax Accounts tab.
4. 4
   Locate the Phone Number or User, Click the icon to edit the user.
5. 5
   You should now see the edit modal window with the current user fax configurations.
6. 6
   Delete the Serial Number from the Serial Number entry and uncheck the ATA checkboxes and click Save.