RepairShopr Integration

1. 1
   Log into RepairShopr and navigate to App Center
2. 2
   Click on the FreePBX/ Asterisk card
3. 3
   Under Required Security Token *, enter a string of letters and numbers. Save this in a secure location.
4. 4
   Click Save

1. 1
   Log into the Manager Portal and select Integrations in the top menu
2. 2
   Select RepairShopr from the list of integrations
3. 3
   Select the user you wish to configure the integration for under Select User
4. 4
   On the right, configure the following:
5. 5
   Dial Configuration:  1. On Ring will perform the call popup as soon as your device is ringing. 2. On Answer will perform the call popup as soon as you answer the call
6. 6
   Subdomain: Enter only the subdomain of your RepairShopr instance. For example: mspdemo122921.repairshopr.com would be mspdemo122921
7. 7
   Token: Enter the token you recorded from the first section
8. 8
   Enabled: Change to Enabled for any user you wish the popup to work for.
9. 9
   Click Save

For additional users you only need to select the user, select Enabled, and click Save. You will see a checkbox next to each enabled user.

When you receive or answer a call (per your configuration), we will send a notification to your RepairShopr instance. Inside RepairShopr, you will see a popup with the customer name that takes you to their company account. It will match based on the 10 digit caller ID.

Further documentation from RepairShopr can be found here: http://feedback.repairshopr.com/knowledgebase/articles/254824-freepbx-pbx-integrations