SNAPbuilder

    Enable Remote Phonebook on SNAPbuilder

    The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

    ### Scope

    This article outlines how to enable the remote phonebook in the Manager Portal and how to assign contacts to a device.

    Requirements

    • Office Manager Access to Manager Portal or Higher
    1. 1

      Log in to the Manager Portal.

    2. 2

      Navigate to Users.

    3. 3

      Select a User, then select Phones.

    4. 4

      Select Snapbuilder to the far right of the phone.

    5. 5

      On the SNAPBuilder Screen, click on the gray “ All Contacts” button, which open the SNAPBuilder Directory.

    6. 6

      On the SNAPBuilder Directory screen, you can choose from the menu which contacts you would like synced to the phone. If you have users grouped into Departments

    7. 7

      You can sync specific departments as well.

    8. 8

      Make your selection of which Contact Type you would like, then click Done.

    9. 9

      At the bottom of the SNAPBuilder page, click the dropdown next to Save and click Save and Resync.

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