TeamMate Connector

    Add TeamMate to Trust Traffic List

    The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

    This article provides instructions on adding TeamMate IP addresses to the trusted traffic list within the Microsoft Teams Admin Center, a necessary step for configuring Microsoft Teams with TeamMate Connector.

    Scope

    This article outlines how to add TeamMate to the trusted traffic list. This is a prerequisite to configure Microsoft Teams. A full list of prerequisites can be found in the TeamMate Connector Configuration Steps.

    Requirements

    Instructions

    1. 1
    2. 2

      Navigate to Locations > Network Topology

    3. 3

      Select Trusted IPs and click Add

    4. 4

      Complete the following fields for the first IP:

      1. 1
        IP Version: IPv4
      2. 2
        IP Address: 23.96.35.127
      3. 3
        Network Range: 32
      4. 4
        Description: TeamMate Connector Media IP

    5. 5

      Click Apply

    6. 6

      Click Add again and complete the following fields for the second IP:

      1. 1
        IP Version: IPv4
      2. 2
        IP Address: 104.45.229.220
      3. 3
        Network Range: 32
      4. 4
        Description: TeamMate Connector SIP IP

    7. 7

      Click Apply

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