Creating Feature Codes for TeamMate Connector

Requirements

Access to TeamMate EPP.

Steps to Create Feature Codes

1. 1

   Navigate to Teams Management.

2. 2

   Click Add Feature Code.

   

3. 3

   Input the feature code the PBX expects to see (i.e., '*35' which is usually Extension Pickup).

   

4. 4

   Write a label for the feature so the User will understand the purpose of the Feature Code.

5. 5

   If the Feature requires an input – i.e., a Telephone Number, a number, or it does not (None) please specify.

   

6. 6

   Select the Use Feature code in Call Control checkbox if you want the Feature Code to be available as a button within the Call Control Options Card during a call.

7. 7

   Select Add Feature Code when ready to submit the Feature Code.

8. 8

   Upon successful completion of Feature Code, you will be transferred to the Manage Feature Codes page and your Feature Code will be added to the grid.