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    VoIP Help Page
    Hosted Voice & PBX

    Enable QoS Scores in History

    The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

    ### Scope

    This will assist with enabling QOS scores on the call history page.

    Requirements

    • Log into the Manager Portal
    • Navigate to History

    Enabling QoS Scores

    1. 1
      Log into the Manager Portal
    2. 2
      Navigate to History

    3. Click on Columns 4. Put a check in the QOS box

    A screenshot of a computer Description automatically generated 5. Click outside of the popup box once the check has been placed in QOS and the screen will refresh to show the QOS scores

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