Features

    Multi-Factor Authentication

    The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

    **Scope**

    This article outlines how to configure Multi-Factor Authentication (MFA) for your user.

    Requirements

    • Access to Manager Portal - Must be user's own account

    • Any authenticator app (Google Authenticator recommended)

    1. 1
      Log in to the Manager Portal
    2. 2
      Select Profile under your name.

    NOTE: Office Managers and above must select My Account under their name first

    3. Under Account Security, select Set Up Google Authenticator

    4. Using the authenticator app, scan the generated QR Code 5. Under Passcode, enter the 6 digit code displayed on the app 6. Enter your Current PBX Password and click Save

    7. The next time you log in to your Manager Portal, you will be prompted to enter a Security Code from your Google Authenticator App

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