Users
Change User Scope
The VoIP Help Page Team·1 min read·Last updated: March 14, 2026
This article provides a step-by-step guide on how to modify a user's permission level, also known as their scope, within the Manager Portal.
Scope
This article shows the exact steps on how you can change the User's Scope (Permission) of a user. A full user scope overview can be found here.
Requirements
Office Manager Access to the Manager Portal or higher.
- 1Log into the Manager Portal.
- 2Enter the domain in which the user is on.
- 3Once in the domain, click on the Users tab.

- 1Click the User that needs the User scope changed.
- 2Click the User Scope that this User will now be on. You can find the various user scopes outlined here.

- 1Click Save after you put the new user scope.

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