User Scope Overview

The following article will provide you with an overview of the permissions various scopes have available.

1. 1
   Any permissions not explicitly listed are available for all user scopes, this includes features such as voicemail, as well as SMS and faxing if the services are assigned to the user
2. 2
   Call Center Supervisors will only be able to make changes to call queue agents whose scopes are that of Call Center Agents
3. 3
   Site Managers and Office Managers will be able to modify settings such as answering rules and timeframes for all extensions. All other scopes are limited to themselves
4. 4
   Site Managers have the same access as Office Managers, but are restricted to their Site
5. 5
   If you have any additional questions, please reach out to your service provider
6. 6
   Site managers do not have any access to add or edit time frames as time frames can only be assigned to a user or domain, not to a site.