Access Voicemail Remotely

A DID must already be routed to your Auto Attendant for this to function. The most common use is with a night hours AA.

1. 1

   From your PBX portal click on the Auto Attendants button at the top

   

2. 2

   Click on the name of the Auto Attendant you want to edit

   

3. 3

   Select any option and select Voicemail Management

   

4. 4

   When you call into the Auto Attendant and press option 9 you will be asked for the extension number, and then the voicemail PIN of the mailbox you wish to check.

1. 1
   Using any softphone application such as SNAPmobile you can access voicemail remotely by dialing 9901.

1. 1

   You can access your own voicemail via the web portal. Unlike other options, you will not be able to access someone else's voicemail.

2. 2

   Once logged into the web portal click on your name at the top right.

3. 3

   Click on Messages to access your voicemail messages.