Voicemail

Configure Missed Call Email Notifications

The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

This article provides a step-by-step guide on how to configure email notifications for missed calls for a user in the Manager Portal.

Scope

This document outlines how to configure missed call email notifications to a user's email address.

Access to Manager Portal

1
Using the top bar, click on Users.
2
Click on the Edit icon next to the User you wish to modify, then select Voicemail.
3
Scroll down to Unified Messaging and enable Send Email After Missed Call.
4
Any email address assigned to the user's profile will now receive missed call notification emails.

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