Manage Voicemail Greetings

The following steps will allow you to change your voicemail greeting.

Requirements

• User Extension

• Voicemail Pin

1. 1
   From your phone press the Messages key or dial 9901
2. 2
   Enter your Voicemail PIN followed by the # key
3. 3
   Press 6 for the Greetings Menu
4. 4
   Press 1 to record your new greeting
5. 5
   Press 1 to record a greeting
6. 6
   Record your greeting and press # when you are finished
7. 7
   Press 1 to keep the new recording or press 0 to keep the old greeting
8. 8
   Hang up the call

1. 1
   Using any browser log into the manager portal
2. 2
   Click on the Messages button at the top
3. 3
   Click on Settings
4. 4
   Click on the speaker icon next to Voicemail Greeting
5. 5
   Select how you want to set your new greeting:

   • Text To Speech - Type in the desired message and choose a preferred voice. Users may select the play button to listen to the final result.

        ![](https://cdn.elev.io/file/uploads/fGEiO10cDqaLGPE064Pets2wOe6JOhqCLIPLKrgezzY/oIaaSUi5bhQwxGH3oQPsZG6-0aRzz-43kF7PpCM1ATE/1659985319873-tRY.png)
     

   • Upload:  - Click Browse to upload any pre-recorded WAV or MP3

     • Enter a Greeting Name
     • Click Upload
6. 6
   Record:  - Enter your extension number or external phone number to record your greeting from

   • Enter a Greeting Name
   • Click Call
   • Follow the instructions
7. 7
   Click Done