Polycom Call Parking

This guide uses the Directed Call Park method by configuring a Polycom screen key to transfer a call to a directed park orbit.

Scope:

• Manager Portal Access (Office Manager or Above

• Instructions for overrides - Adding Custom Overrides

---

• The following overrides will create call parking buttons for 701, 702 and 703. Adjust as needed.

######CALL PARKING BUTTON 1 #######

attendant.reg="1"

attendant.behaviors.display.spontaneousCallAppearances.automata="Automatic"

attendant.behaviors.display.remoteCallerID.normal="Normal"

attendant.resourceList.1.address="701"

attendant.resourceList.1.label="Park 1"

attendant.resourceList.1.proceedingIsRecipient="1"

attendant.resourceList.1.type="automata"

feature.1.name="presense" feature.1.enabled="1"

######CALL PARKING BUTTON 2 #######

attendant.reg="1"

attendant.behaviors.display.spontaneousCallAppearances.automata="Automatic"

attendant.behaviors.display.remoteCallerID.normal="Normal"

attendant.resourceList.2.address="702"

attendant.resourceList.2.label="Park 2"

attendant.resourceList.2.proceedingIsRecipient="1"

attendant.resourceList.2.type="automata"

feature.2.name="presense" feature.2.enabled="1"

######CALL PARKING BUTTON 3 #######

attendant.reg="1"

attendant.behaviors.display.spontaneousCallAppearances.automata="Automatic"

attendant.behaviors.display.remoteCallerID.normal="Normal"

attendant.resourceList.3.address="703"

attendant.resourceList.3.label="Park 3"

attendant.resourceList.3.proceedingIsRecipient="1"

attendant.resourceList.3.type="automata"

feature.3.name="presense" feature.3.enabled="1"