Grandstream Call Park Manual Configuration

This guide uses the Directed Call Park method by configuring a Grandstream Multipurpose Key (MPK) to transfer a call to a directed park orbit. The MPK Key on a Grandstream phone may be configured via the device's web UI, SNAPbuilder,  or by remotely provisioning the phone using overrides in the Provisioning Server (NDP).

Requirements:

• Access to the Manager Portal
• Access to the Phone's Web GUI

Configure the MPK Key to Park Button

1. 1

   Find the IP address of the phone and log in using any web browser.

   

   1. 1
      Default login is admin / admin
2. 2

   Mouse over Settings > Programmable Keys > Virtual Multi-Purpose Keys or Programmable Keys.

   1. 1
      Virtual Multi-Purpose Keys: These are they keys next to the screen of the phone.
   2. 2
      Programmable Keys: These are the keys on the bottom right of the phone with the lights on them.
3. 3

   Set the Mode to Busy Lamp Field (BLF)

4. 4

   Set the Description to anything descriptive

5. 5

   Set the Value to the extension number of the parking

6. 6

   Repeat above steps for each of the parking extension.

7. 7

   Click Save and Apply when finished

8. 8

   Click on Accounts > Account 1 > SIP Settings > Advanced Features

9. 9

   Set Force BLF Call-pickup by prefix to Enabled

10. 10

    Set BLF Call-pickup Prefix to *35

11. 11

    Click Save and Apply