Create Mobile-X Subscribers
This article provides step-by-step instructions for creating a new subscriber in the Mobile-X control panel, including configuring subscriber details, selecting a bundle, assigning a SIM/phone number, and setting up PBX integrations.
Scope
This article outlines how to create a subscriber in Mobile-X. Each subscriber corresponds to an extension in the PBX.
Requirements
- Access to Mobile-X Control Panel
- User's PBX SIP Credentials
- Existing Mobile-X Group
- Phone Number for Subscriber
Create Subscriber
- 1
Log in to Mobile-X Control Panel.
- 2
Navigate to the group you wish to add products to.
- 3
From the Subscribers tab, click + New Subscriber Wizard.
- 4
Complete the following fields:
- 1Home Location: United States of America (USA)
- 2Subscriber Name: User's first initial and last name
- 3First Name: User's first name
- 4Last Name: User's last name
- 5Email: User's email address
- 6Description: <User's Name> - <User's Extension>
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- 5
Click Next.
- 6
Set Bundle to Primary SIM USA Enterprise subscriber bundle base and click Next.
- 7
Configure the following settings and click Next:
- 1SIM Type: Physical SIM or eSIM
- 2SIM: Select an available SIM
- 3Number: Select an available number

- 1
- 8
Complete the following fields and click Next:
- 1PBX: UCAASNetwork
- 2Line Group: Select the corresponding core for the user here.
- 1UCAASNetwork_LG_IAD = IAD Core
- 2UCAASNetwork_LG_ATL = ATL Core
- 3UCAASNetwork_LG_PHX = PHX Core
- 1
- 3Messaging Gateway: Select the domain name of the client
- 4Extension: User's Extension
- 5Business Number: Number you selected in step 7c
- 6Business Number as SMS Identity: Yes (only if SMS is enabled for the user, otherwise select No)
- 7SIP Address: SIP Username on SIP Device Credentials
- 8PBX Username: SIP Username on SIP Device Credentials
- 9PBX Password: SIP Password on SIP Device Credentials
- 10Roaming Profile: PLCY_RMG_NAM_RLAH
- 1
- 9
Set the following controls and click Save:
- 1Voice: On
- 2Data: On
- 3Messaging: On
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- 10
If the subscriber is using an eSIM, select SIM > eSIM details.

- 11
Select Download QR or screenshot the QR Code. This code will be provided to the subscriber for setup of their eSIM.
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