Auto Attendants
Configure Speech to Text
The VoIP Help Page Team·1 min read·Last updated: March 14, 2026
This article provides a step-by-step guide on how to enable and configure Speech to Text functionality within an auto attendant, allowing callers to verbally select options instead of using touch-tones.
Scope
This article outlines how to configure speech to text in an auto attendant, which allows users to speak their desired options rather than pressing one.
Requirements
- Office Manager Access to Manager Portal or higher
- 1
Log in to the Manager Portal.
- 2
Navigate to Auto Attendants.
- 3
Select the Auto Attendant to modify.
- 4
Click the Cog icon on the right.
- 5
Select Speech Keywords.
- 6
Click on the desired option.
- 7
Enter a phrase or keyword for the option and click Add.
- 8
Continue adding keywords and phrases, clicking Add after each one. Repeat for all other options.
- 9
Click Done.
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