Configure Failover for a SIP Trunk

This article outlines how to configure failover for a SIP trunk for use with an on-premise PBX or ATA device.

Requirements

• White Label Access to Manager Portal or higher
• Existing SIP trunk

1. 1
   Log in to the Manager Portal
2. 2
   Navigate to SIP Trunks

3. Click on the desired trunk and go to the Failover tab

4. Set Allow Failover to Yes 5. Configure Call Forwarding for W hen busy, When offline, or When unanswered 6. Click Save