FreePBX: Connect a SIP Trunk

1. 1
   Using Chrome or Firefox navigate to the web console of the PBX.
2. 2
   Click on FreePBX Administration.

3. Log in with your administrator credentials. 4. From the navigation at the top select Connectivity and then Trunks.

5. Click on + Add Trunk and then + Add (chan_sip) Trunk.

6. Trunk Name: Hosted PBX

7.  Click on the tab for sip Settings.

8. On the tab for Outgoing fill out the following details

• Trunk Name: pbx-out
• PEER Details:

type=peer
trustrpid=yes
session-timers=refuse
rfc2833compensate=yes
qualify=no
outboundproxy=<Primary core FQDN>
nat=no
insecure=port,invite
host=<Primary core FQDN>
fromdomain=xxxxx
dtmfmode=rfc2833
disallow=all
context=from-pstn
canreinvite=no
allow=ulaw

For the outboundproxy and host values, replace <Primary core FQDN> with the FQDN for your primary core (reach out to support if unsure):

ATL: sbc-atl.ucaasnetwork.com

IAD: sbc-iad.ucaasnetwork.com

PHX: sbc-phx.ucaasnetwork.com

Replace xxxxx with your domain name.

On the tab for Incoming fill out the following details.

USER Context: pbx-in

USER Details:

type=user
outboundproxy=<Primary core FQDN>
host=<Primary core FQDN>
fromuser=xxxxx
fromdomain=xxxxx

• For the outboundproxy and host values, replace <Primary core FQDN> with the FQDN for your primary core (reach out to support if unsure):

ATL: sbc-atl.ucaasnetwork.com

IAD: sbc-iad.ucaasnetwork.com

PHX: sbc-phx.ucaasnetwork.com

• Replace xxxxx with your domain name.

1. 1
   Click Submit.

You will will receiving a popup. Click OK

Click Apply Configuration.

1. 1
   Click on Connectivity then Inbound Routes.

2. Click + Add Inbound Route

Under General enter the following:

Description: A descriptive name for the route (i.e. Main number)

DID Number: This needs to be your 10 digit number

Set Destination: Choose any destination. This is typically an extension or ring group.

Click Submit.

Repeat the above steps for all numbers on this SIP trunk

1. 1
   Click on Connectivity then Outbound Routes.

2.  Click + Add Outbound Route.

Under Route Settings enter the following:

Route Name: Enter any description for the route such as Default

Route CID: Enter your outbound caller ID. This must be a number configured on the trunk

Trunk Sequence for Matched Routes: Select the trunk created from the first section.

Under Dial Patterns create entries for the following match patterns:

1NXXNXXXXXX

NXXNXXXXXX

[3-9]11

Optional for International Long Distance: 011.

Click Submit

Click Apply Configuration.