Switchvox: Connect a SIP Trunk

Log into the Switchvox admin panel.

Navigate to Setup > VOIP providers

Click Create SIP Provider:

1. 1
   Provider Name: <Provider's Name>
2. 2
   Account ID: <Caller ID Number>
3. 3
   Hostname: <Domain Name>

Click Save SIP Provider

Locate the SIP provider you just created and click the pencil icon

Navigate to Caller ID Settings and configure the following:

1. 1
   Caller ID Name: <Number associated with the SIP trunk>
2. 2
   Caller ID Name: <Number associated with the SIP trunk>

Navigate to Connection Settings and configure the following:

1. 1
   SIP Port: 5060
2. 2
   SIP Expiry (In seconds): 120
3. 3
   Proxy Host: sbc.ucaasnetwork.com
4. 4
   Authentication User: <Number associated with the SIP trunk>
5. 5
   Always Trust This Provider: Yes
6. 6
   Qualify Hosts: No
7. 7
   Include user phone in SIP: Yes
8. 8
   Use Local Address In From Header: No
9. 9
   SIP Transport: UDP

Click Save SIP Provider

Navigate to Setup > Incoming Calls

Click Single DID Route

Configure the following values. All other settings can be left empty:

1. 1

   Rule Name: <Name for the rule>

2. 2

   Incoming Provider: <Provider name configured in step 3a>

3. 3

   Incoming Call Type: Voice Calls

4. 4

   Extension to Route Call: <Extension you'd like calls to go to>

   

Click Save Single DID Route