Configure an Audio Conference Bridge

This article outlines how to configure an audio conference bridge. Audio conferencing is a billable feature. If you would like to configure audio conferencing, please notify Client Success.

• White Label Access to the Manager Portal or higher

• Dedicated Conference Bridge: Shared among all users. Use caution because it is possible for multiple hosts to attempt to use the same conference bridge.
• Owned Conference Bridge: Private to an individual user.

1. 1

   Log in to the Manager Portal

2. 2

   Navigate to Conferences

   

3. 3

   Click Add Conference

   

4. 4

   Enter a Name for the bridge

5. 5

   Select the Type

6. 6

   For a dedicated bridge, enter an Extension according to Reserved Number Space

7. 7

   For an owned bridge, set the Owner as the extension of the user managing the bridge, then set the Direct Dial according to Reserved Number Space

8. 8

   The Leader PIN will be used for the Leader on the bridge, who has the ability to remove or mute participants

9. 9

   The Participant PIN will be used for all other callers

10. 10

    Set a minimum number of participants to start. Callers will hear music on hold until the conference starts

11. 11

    Configure additional Options as needed

12. 12

    Click Save