Hosted Voice & PBX

Domain Creation Best Practices

The VoIP Help Page Team·2 min read·Last updated: March 14, 2026

This article outlines the recommended best practices for creating a new domain within the provided VoIP platform, covering steps from initial setup to user and call routing configuration, and billing management.

Scope

The following article will cover the best practices for creating a domain.

Requirements

Access to White Label Partner branded portal
Access to OneBill/Datagate

Note: Please ensure you are creating extensions that are allowed within the Extension Numbering and Reserved Space article.

Port Your DIDs

Create Domain

Create a Domain

Create Emergency Address & Endpoint

Create Users & Configure Answering Rules

Create Timeframes

Create Time Frames

Create Auto Attendants, Conferences, Call Parks, Call Queues

Upload Music On Hold (Optional)

Music On Hold

Create Native Fax Account (Optional)

Add Native Fax Account

Create Call Routing

Manage Your Client in OneBill or DataGate:

Move Domains Across Resellers

Hosted Voice & PBX

Enhanced Voicemail: Route Press 1 to Company Directory

Hosted Voice & PBX

Account Codes

Hosted Voice & PBX

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Domain Creation Best Practices

Scope

Requirements

Port Your DIDs

Create Domain

Create Emergency Address & Endpoint

Create Users & Configure Answering Rules

Create Timeframes

Create Auto Attendants, Conferences, Call Parks, Call Queues

Upload Music On Hold (Optional)

Create Native Fax Account (Optional)

Create Call Routing

Manage Your Client in OneBill or DataGate:

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