Features
Reset Voicemail PIN
The VoIP Help Page Team·1 min read·Last updated: March 14, 2026
### Scope
The following steps will allow you to reset your own or other user's voicemail PIN.
Requirements
- Basic User access or higher to the Manager Portal
Reset own Voicemail PIN
- 1
Log into the Manager Portal
- 2
Click on the User Profile button
- 3
Scroll down until you reach the Change Voicemail PIN portion.
- 4
Set your new PIN then click Save.
- 5
Try accessing your voicemail and confirm if the new PIN works.
Reset Other User's Voicemail PIN
- 1
Log into the Manager Portal
- 2
Click on the Users button
- 3
Select the user that you would like to reset the voicemail PIN.
- 4
In the user's profile settings, scroll down until you reach the Change Voicemail PIN portion.
- 5
Set the new PIN then click Save.
- 6
Have the useraccess their voicemail and confirm if the new PIN works.
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