Send a Welcome Email

The following steps will allow you to reset the user's password for portal access and reset the voicemail PIN.

Requirements

• Portal Access (Office Manager or Above)

• User Name/Extension

• User's Email Address

1. 1
   Log in to the manager portal
2. 2
    Click on the Users button on the top
3. 3
   Navigate to the user who needs a password reset and click on their name
4. 4
   Click on the Advanced tab
5. 5
   Verify the email address is correct and click Send Welcome Email