Grandstream

    Add Global Username/Password to Grandstream GAPS Profile

    The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

    This article provides instructions on how to add a global one-time username and password to a Grandstream GAPS (Grandstream Auto Provisioning System) profile, which is used for auto-provisioning devices.

    Scope

    Add Global one-time username and password to the Grandstream GAP's server profile.

    Requirements

    • Access to Grandstream GAP's account
    • Global one-time username and password provided by support.

    Add Username and Password to Profile

    1. 1

      Log into your GAP's account here

    2. 2

      Select Profile Management from the left-hand menu.

    3. 3

      Select the desired profile you want to update.

    4. 4

      In the options, locate the Config HTTP/HTTPS User Name and Password fields and input the Global Username and Password accordingly.

    5. 5

      Click OK at the bottom of the screen.

    Any new devices that auto-provision will use the Global one-time username and password to authenticate with the configuration server.

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