Grandstream Manual Configuration

1. 1
   Log into Manager Portal
2. 2
   Navigate to Phones

NOTE: Office Managers can navigate to Users > select the user > Phones

3. Select Phone Info for the phone you wish to register.

NOTE: You will only see the information if the phone model is set to Manual or Softphon e

4. Take note of the listed information.

5. Click Cancel when you are finished

1. 1
   From the phone, press the Up arrow key
2. 2
   Take note of the IPv4 address for the next steps

1. 1
   Using any web browser navigate to the IP address of the phone
2. 2
   Log in. The default credentials are admin / admin.

If these do not work, contact your current service provider or the vendor the phones were purchased from.

3. 1
   Navigate to Accounts > Account 1 > General Settings

NOTE: If account 1 is already in use, select the next available account

4. 1

   Complete the following fields using the manager portal information, leaving all others default

   • Account Active: Yes
   • Account Name: Username
   • SIP Server: Domain/Proxy
   • Outbound Proxy: Outbound Proxy
   • SIP User ID: Username
   • Authenticate ID: Username
   • Authenticate Password: Password
   • Name: Username
   • Voice Mail Access Number: 9901
5. 2

   Click Save and Apply

6. 3

   Once the phone registers, you will see the phone icon turn green at the top left

7. 4

   On the left menu click on SIP Settings > Basic Settings

8. 5

   Set SUBSCRIBE for MWI to Yes