Manual Configuration

    Valcom SIP Intercom Controller Manual Configuration

    The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

    This article will go over how to manually register a Valcom SIP Intercom Controller, such as the Valcom VE8090R.

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    Requirements

    • Office Manager access to Manager Portal or higher.
    • Access to the Controller Software of a Valcom SIP device.

    Obtain SIP Credentials

    1. 1
      Log into Manager Portal
    2. 2
      Navigate to Phones

    NOTE: Office Managers can navigate to Users > select the user > Phones

    1. 1
    2. 2
      Select Phone Info for the phone you wish to register.

    NOTE: You will only see the information if the phone model is set to Manual or Softphone.

    1. 1

    Register Device

    • Phone Number: Input the Extension
    • Description: Input a Description
    • Authentication Name: Input the Username
    • Secret: Input the Password
    • Realm: Input the Domain/Proxy
    • **SIP Servers:**Input your SIP Server - sbc.ucaasnetwork.com - ATL
      • sbc-phx.ucaasnetwork.com - PHX
      • sbc-iad.ucaasnetwork.com - IAD
      • Port 5060
    • Check the boxes for Register and DNS SRV
    • Outbound Proxy: Input your SIP Server again. - Port 0
    • Apply these settings to the device and it will register.

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