Polycom

    Polycom Zero Touch Provision (ZTP) and PDMS-SP

    The VoIP Help Page Team·2 min read·Last updated: March 14, 2026

    ### Scope

    This article goes over the steps of how to add a device via Polycom's ZPT as well as PDMS-SP

    Requirements

    ZTP

    • Access to Polycom ZTP site
    • A list of all MAC Addresses needed to be added to ZTP
    • MAC addresses must already have been entered in the Manager Portal

    PDMS-SP

    • An Obitalk.com Account
    • Lineman's butt set, or an analog phone
    • All entries are case-sensitive unless otherwise noted
    • Firmware Version Required: 3.1.0 (build 5110)+

    Note: All Polycom Devices are compatible with Polycom Zero Touch Provision (ZTP)

    Provisioning: Add Global Username and Password to Polycom ZTP Profile

    1. 1

      Log into your Poly ZTP console

    2. 2

      Select the Profile option from the top menu

    3. 3

      Select the profile you wish to add the Global username and password to

    4. 4

      Under Provisioning, enter the provisioning URL http://ndp.ucaasnetwork.com/cfg and the

    Global Username and Password, then click Save

    1. 1
      All future devices using the selected profile will now use the Global One Time Username and Password to authenticate with the configuration server.

    Adding Devices to ZTP

    1. 1

      Log into your Poly ZTP console

    2. 2

      Select the Device option from the top menu

    3. 3

      Select Register Devices

    4. 4

      Fill out the following information

    5. 5

      MAC Address: MAC Address of Phone

    6. 6

      Profile: Select the profile name of the provisioning server

    7. 7

      Tag: <domain name> optional

      Note: Alternatively, you can also download the template, fill out the fields, and upload the devices via .csv

    8. 8

      Click Register Devices

    9. 9

      The status of the registration will be confirmed once it is completed

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