Polycom Zero Touch Provisioning

The following steps will allow you to provision a new or factory reset Polycom phone to NDP servers without any prior configuration. This is most commonly used in cases where you must direct ship a mass amount of new phones to a customer. The first time the phone boots it will seek out the Polycom ZTP service and get redirected to our provisioning servers

Requirements

• Access to Polycom ZTP site
• A list of all MAC Addresses needed to be added to ZTP
• MAC addresses must already have been entered in the Manager Portal

1. 1
   Click on Profile Association

2. Fill in the following fields

• Reference ID: Domain name
• Company Name: Company Name
• Profile Association Mode: Manual Profile Association

3. 1
   All other fields can be left blank
4. 2
   Click Next

1. 1
   Under the Devices tab, click Claim Devices

2. Fill out the following information

• MAC Address: MAC Address of Phone
• Profile: Enter the profile name of the provisioning server
• Tag: <domain name>

3. 1
   Click Claim Devices

4. The status of the registration will be confirmed once completed