Phones & Devices

    Upgrade Firmware on Avaya J100 Series

    The VoIP Help Page Team·1 min read·Last updated: March 14, 2026

    ### Scope

    The following article outlines how to upgrade the firmware of an Avaya J100 Series.

    Requirements

    • IP Address of Avaya to access Web GUI
    • Firmware Upgrade file
    1. 1
      Press the Menu Button

    2. Then click Network Information > IP Parameters > IP Address will be provided on Phone (v4) | Example: 192.168.1.151 3. Go to any browser, Google Chrome in this case, and enter the following: https://192.168.1.151 (You need to put the https:// to access the GUI)

    • Login Credentials
    Username: admin
    Default Password: 27238
    

    After pressing Login, it will prompt to change the password to an 8-31 Character Password

    1. 1
      You should now be on the Web Interface of your Avaya
    2. 2
      Press Management on the Side Options > Scroll down to Firmware

    3. Here you can see the Firmware Verison the Avaya is currently at 4. To upgrade, Press " Choose File" and put the file you downloaded from the Above on Tip | Items Needed 5. Press Upgrade and allow up to 5-10 minutes your Avaya will upgrade to v4.0.3.0.3

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