Yealink
Call Parking for Yealink Phones
The VoIP Help Page Team·2 min read·Last updated: March 14, 2026
This article explains how to configure Call Parking on Yealink phones, using both the device's web interface and provisioning overrides, specifically for directed call park methods.
This guide uses the Directed Call Park method by configuring a Yealink Multipurpose Key (MPK) to transfer a call to a directed park orbit.
Requirements:
- Access to the Manager Portal
- Access to the Phone's Web GUI
- v3 device profile in the provisioning server
- Custom firmware listed below. The firmware should be installed automatically upon provisioning
| Model | Firmware |
|---|---|
| T21 | 52.80.0.141 |
| T23 | 44.80.0.141 |
| T27 | 45.80.0.141 |
| T29 | 46.80.0.141 |
| T40 | 54.80.0.141 |
| T41 | 36.80.0.14 |
| T42 | 29.80.0.141 |
| T46 | 28.80.0.138 |
| T48 | 35.80.0.141 |
The MPK Key on a Yealink phone may be configured via the device's web UI, or by remotely provisioning the phone using overrides in the Provisioning Server.
Configure the MPK Key to Park a Call using the GUI
To configure a Call Park key with the web UI, browse to the phone admin page and configure a Line/Memory Key under the 'DSSKey' tab with the following parameters.
| Field Name | Description |
|---|---|
| Type | Call Park |
| Value | Enter the extension of the Call Park Queue that you created in the previous step. |
| Label | This is the label that will appear on the phone's display. |
| Line | This is the line of the phone that will be used to park the call. |
Configure the MPK Keys Using NDP Overrides
Yealink Call Park Overrides
linekey.2.line="1"
linekey.2.type="10"
linekey.2.value="710"
linekey.2.label="Park 710"
linekey.3.line="1"
linekey.3.type="10"
linekey.3.value="711"
linekey.3.label="Park 711"
linekey.4.line="1"
linekey.4.type="10"
linekey.4.value="712"
linekey.4.label="Park 712"
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