VoIPmonitor
VoIPmonitor: How to Capture a PCAP
The VoIP Help Page Team·1 min read·Last updated: March 14, 2026
This article will describe how to capture a **PCAP** using **VoIPMonitor.** VoIPMonitor PCAP's are used to see the packets sent during a specific call.
Requirements:
-
Access to Manager Portal
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Access to VoIPMonitor
-
Wireshark
**Download a PCAP from VoIPMonitor**
- Locate the call you would like a PCAP for in the Manager Portal using this article: https://voipdocs.io/en/articles/174-call-history
- On the call you selected, click the number in the QoS column. This will open VoIPMonitor.
- Log in to VoIPMonitor when prompted. The call will show up automatically.
- Under Commands, click PCAP.The PCAP will generate and begin to download.
- Once the download has finished, you can open the PCAP in Wireshark.
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