Provisioning

    Cisco Remote Provisioning

    The VoIP Help Page Team·2 min read·Last updated: March 14, 2026

    This article provides step-by-step instructions for remotely provisioning a Cisco desk phone to work with your Hosted PBX service. It covers finding the phone's IP address, configuring provisioning settings through the phone's web interface, and basic troubleshooting tips.

    The following steps will allow you to provision a Cisco desk phone manually for use with your Hosted PBX service.

    Requirements


    Find IP Address

    1. 1
      From the Cisco phone select Setup
    2. 2
      Select Network > IPv4 Status
    3. 3
      Note the IP Address

    Provision Phone

    1. 1

      Using any web browser navigate to the IP address from the above step

    2. 2

      Click on Admin Login > Advanced

    3. 3

      Click on Voice > Provisioning

    4. 4

      Set Provision Enable to Yes

    5. 5

      Set Profile Rule to [<Global_Username>:<Global_Password>]http://ndp.ucaasnetwork.com/cfg/spa$MA.cfg

      ***Replace <Global Username> and <Global Password> with the appropriate values provided by support.

    6. 6

      Set Transport Protocol to http

    7. 7

      Click Submit All Changes

    8. 8

      You will be redirected to this page

    9. 9

      The device will reboot and provision. Once you've confirmed the device has provisioned successfully, you may close the webpage


    Troubleshooting

    If your phone does not provision, try using http://162.217.10.24/cfg/spa$MA.cfg

    Make sure your phone has the correct time. If not be sure to add an NTP server such as us.pool.ntp.org

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