Polycom Manual Provisioning

1. 1
   From the phone press the Menu button
2. 2
   Type in the password. Default is admin/456
3. 3
   Navigate to Admin Settings > Network Configuration > Server menu
4. 4
   In Server Address enter the provisioning URL for your domain and click Confirm.

ndp.ucaasnetwork.com/cfg

1. 1
   Set Server Type to HTTP
2. 2
   Select Exit and Save
3. 3
   The phone should reboot and pull the new configuration

1. 1

   From the phone press the Menu button

2. 2

   Navigate to Settings

3. 3

   Navigate to Status...

4. 4

   Select Network...

5. 5

   Select TCP/IP Parameters...

6. 6

   Note the IP address of the phone

7. 7

   Using any web browser navigate to the IP address of the phone from the previous step

8. 8

   The default login is admin/456

9. 9

   Click Settings then Provisioning from the navigation bar

   

10. 10

    Select Server type: HTTP

11. 11

    In Server Address enter the provisioning URL for your domain and click Confirm

    

ndp.ucaasnetwork.com/cfg

1. 1
   Server User and Server Password fields will use the Global Username and Password to authenticate with the configuration server.
2. 2
   Click Save

3. At next popup click Yes

4. The phone should reboot and pull the new configuration

If your phone does not provision with the v2 address try using 129.213.10.212/cfg.  If you server type is left to ftp, then ensure that server address is appended with http://ndp.ucaasnetwork.com/cfg unless you are using HTTP over TLS.

In some instances, we have seen Polycom's not get past a Windows DNS server if the Windows DNS server is the Phone's primary DNS. In these instances, we recommend setting the phone onto a Phone VLAN with the DNS of Primary: 8.8.8.8 and Secondary: 8.8.4.4.