Firewalls

    SonicWall Recommended Settings for VoIP

    The VoIP Help Page Team·2 min read·Last updated: March 14, 2026

    **Scope**:

    This guide will walk you through how to configure a SonicWALL as recommended for your VoIP service.

    Requirements:

    Consistent NAT

    1. 1

      Click on VoIP

    2. 2

      Click on Settings

    3. 3

      Set Enable consistent NAT to enabled

    4. 4

      Every other checkbox on this page should be unchecked as well.

    5. 5

      Click Accept

    6. 6

      Click on Firewall Settings

    7. 7

      Click on Advanced

    8. 8

      Set Enable Stealth Mode and Randomize IP ID to disabled.

    9. 9

      Click Accept

    10. 10

      Under Network > Services click Add...

    11. 11

      Fill the popup as follows:

      • Name: VoIP RTP
      • Protocol: UDP
      • Port Range: 3000 - 65000
      • Sub Type: None
    12. 12

      Click Add

    13. 13

      Click on Service Groups > Add Group...

    14. 14

      Name: VOIP Services

    15. 15

      Add the following services to the right box

      1. 1
        SIP
      2. 2
        VoIP RTP
    16. 16

      Click Add

    17. 17

      Navigate to Firewall > Access Rules

    18. 18

      Click on Matrix

    19. 19

      Click on the arrow under LAN > WAN

    20. 20

      Click on Add...

      • Source Port: Any

      • Service: VOIP Services

      • Source: Any

      • Destination: Any

      • Users Included: All

      • Users Excluded: None

      • Schedule: Always On

      • Comment: QoS for VoIP Phones

      • Enable Logging: True

      • Allow Fragmented Packets: True

    21. 21

       Click on the Advanced tab

      • UDP Connection Inactivity Timeout (seconds): 90

    22. 22

      Click Firewall > Address Objects > Add

    23. 23

      Fill out the following:

    24. 24

      Add each IP Address for Voice Services as an Address Object

    25. 25

      Create an Address Group and add the address objects that were created

      • Name: Voice Services
    26. 26

      Click Security Services

    27. 27

      Check each Service and see if it is enabled

    28. 28

      If so, you need to enable the Exclusion List on each service and set it to Voice Services

    29. 29

      Example: Content Filter

    30. 30

      Once you exclude it, click Accept

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