Fax Result Codes
Scope
This document explains how to access error codes and fax result codes from the mFax portal and their definitions.
Requirements:
Login credentials to mFax Portal
Access Error Codes
- Go to History
- Select the ellipses menu and go to Info for a specific call**
** - The Fax Result Code will indicate the fax's final status upon failure.
Fax Result Codes
| Result Code | Meaning |
| 1000 | Fax Pending |
| 4000 | Fax Failed |
| 5000 | Fax Resource Issue |
| 5100 | Fax Request Blocked |
| 5200 | Fax Rendering Issue |
| 6000 | Fax Connect Failed |
| 6100 | Fax Number busy |
| 6200 | Fax Machine not answering |
| 6300 | Fax Detection Failed |
| 6400 | Fax pickup failed |
| 6500 | Fax Detection Failed |
| 6600 | Fax detection timeout |
| 6800 | Fax Negotiation Failed |
| 7000 | Fax Training Failed |
| 8000 | Fax Transmit Failed |
| 9000 | Fax Failed |