CloudieConnect vs SNAPmobile
Scope
Intended Audience: All Users
This article outlines the major differences between SNAPmobile and CloudieConnect
For more information checkout CloudieConnect Mobile: Getting Started for an in-depth look at CloudieConnect features as well as how to get the new app!
| Category | Feature | SNAPmobile | CloudieConnect |
|---|---|---|---|
| Calling | Caller ID Management | ❌ | ✅ (Multiple IDs) |
| Call Transfer (Blind/Attended) | ✅ | ✅ | |
| Three-Way/Conference Calling | ✅ | ✅ | |
| Call Waiting & Multiple Calls | ✅ | ✅ | |
| View call recording in call history | ❌ | ✅ | |
| Seamless Call Handoff (Between Devices) | ✅ | ✅ | |
| Wi-Fi/Cellular Network Handoff | ✅ | ✅ | |
| Video Calling | ❌ | ✅ | |
| Messaging | Internal Instant Messaging (Chat) | ✅ | ✅ (Rich media & group chat) |
| SMS Text Messaging | ✅ | ✅ | |
| MMS/Media Sharing in SMS | ✅ | ✅ | |
| Group SMS/MMS | ❌ | ✅ | |
| Multiple SMS number per user support | ❌ | ✅ | |
| Voicemail | Visual Voicemail Inbox | ✅ | ✅ |
| Voicemail Playback & Management | ✅ | ✅ | |
| Manage Voicemail Greetings In-App | ✅ | ✅ | |
| Contacts & Presence | Unified Contacts/Directory | ✅ | ✅ |
| Presence Indicators | ✅ | ✅ | |
| User Status Customization (Do Not Disturb) | ✅ | ✅ | |
| Call History | Complete Call Logs | ✅ | ✅ |
| Combined Call & Message History | ✅ | ✅ | |
| Notifications | Push Notifications for Calls & Messages | ✅ | ✅ |
| Admin/Troubleshooting | Built in logging and connection tests | ❌ | ✅ |
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