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Algo: Manual Configuration

Scope:

The following document will show you how to manually configure an Algo device.

Requirements:

  • Access to the web gui for the device

  • Access to Manager Portal

Obtain Your Softphone Information

  1. Log into Manager Portal.
  2. Navigate to Phones NOTE: Office Managers can navigate to Users > select the user > Phones
  3. Select Add Phone and select any phone from the list to create a dummy phone, set Line Number to 1, and click add without entering any mac address.
  4. Select Phone Info for the phone you have just added. NOTE: You will only see the information if the phone model is set to Manual or Softphon****e 5. Take note of the listed information.
  5. Click Cancel when you are finished.

Configure Algo Device

  1. Log in to the web GUI of the device. (Default password: algo)
  2. Click on Basic Settings and then SIP.
  3. Enter the information below and then click Save:
    1. SIP Domain (Proxy Server): Domain/Proxy from phone settings.
    2. Page Extension: Username from the phone settings.
    3. Authentication ID: Username from the phone settings.
    4. Authentication Password: Password from the phone settings.
    5. Display Name: Extension name. Image
  4. Click on Advanced Settings and Advanced SIP.
  5. Click on Enabled for SIP Outbound Support.
  6. Add the Outbound Proxy from the phone settings. NOTE: The Outbound Proxy should be entered with a :0 at the end (sbc.ucaasnetwork.com:0)
  7. Click on Save.