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Valcom SIP Intercom Controller Manual Configuration

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Requirements​

  • Office Manager access to Manager Portal or higher.
  • Access to the Controller Software of a Valcom SIP device.

Obtain SIP Credentials​

  1. Log into Manager Portal
  2. Navigate to Phones NOTE: Office Managers can navigate to Users > select the user > Phones
  3. Select Phone Info for the phone you wish to register. NOTE: You will only see the information if the phone model is set to Manual or Softphone.

Register Device​

  • Phone Number: Input the Extension
  • Description: Input a Description
  • Authentication Name: Input the Username
  • Secret: Input the Password
  • Realm: Input the Domain/Proxy
  • SIP Servers: Input your SIP Server
    • sbc.ucaasnetwork.com - ATL
    • sbc-phx.ucaasnetwork.com - PHX
    • sbc-iad.ucaasnetwork.com - IAD
    • Port 5060
  • Check the boxes for Register and DNS SRV
  • Outbound Proxy: Input your SIP Server again.
    • Port 0
  • Apply these settings to the device and it will register.