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Polycom: Call Parking

Scope:

This guide uses the Directed Call Park method by configuring a Polycom screen key to transfer a call to a directed park orbit.

Scope:

  • Manager Portal Access (Office Manager or Above

  • Instructions for overrides - Adding Custom Overrides

Custom Overrides to Create Parking Buttons

  • The following overrides will create call parking buttons for 701, 702 and 703. Adjust as needed.
######CALL PARKING BUTTON 1​

attendant.reg="1" attendant.behaviors.display.spontaneousCallAppearances.automata="Automatic" attendant.behaviors.display.remoteCallerID.normal="Normal" attendant.resourceList.1.address="701" attendant.resourceList.1.label="Park 1" attendant.resourceList.1.proceedingIsRecipient="1" attendant.resourceList.1.type="automata" feature.1.name="presense" feature.1.enabled="1"

######CALL PARKING BUTTON 2​

attendant.reg="1" attendant.behaviors.display.spontaneousCallAppearances.automata="Automatic" attendant.behaviors.display.remoteCallerID.normal="Normal" attendant.resourceList.2.address="702" attendant.resourceList.2.label="Park 2" attendant.resourceList.2.proceedingIsRecipient="1" attendant.resourceList.2.type="automata" feature.2.name="presense" feature.2.enabled="1"

######CALL PARKING BUTTON 3​

attendant.reg="1" attendant.behaviors.display.spontaneousCallAppearances.automata="Automatic" attendant.behaviors.display.remoteCallerID.normal="Normal" attendant.resourceList.3.address="703" attendant.resourceList.3.label="Park 3" attendant.resourceList.3.proceedingIsRecipient="1" attendant.resourceList.3.type="automata" feature.3.name="presense" feature.3.enabled="1"