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Domain Creation Best Practices

Scope

Intended Audience: White Label Partners

The following article will cover the best practices for creating a domain.

Requirements

  • Access to White Label Partner branded portal
  • Access to OneBill/Datagate

Note: Please ensure you are creating extensions that are allowed within the Extension Numbering and Reserved Space article.


Port Your DIDs


Create Domain


Create Emergency Address & Endpoint


Create Users & Configure Answering Rules


Create Timeframes


Create Auto Attendants, Conferences, Call Parks, Call Queues


Upload Music On Hold (Optional)


Create Native Fax Account (Optional)


Create Call Routing


Manage Your Client in OneBill or DataGate:

  • OneBill: Create a Lead
  • OneBill: Create a Quote
  • OneBill: Quote to Customer Process
  • OneBill FAQs
  • Datagate: Set Up Customer End Portal
  • Datagate FAQs
  • Datagate: How to Add and Edit Customers
  • Datagate: Generate Invoices for the Month