Domain Creation Best Practices
Scope
Intended Audience: White Label Partners
The following article will cover the best practices for creating a domain.
Requirements
- Access to White Label Partner branded portal
- Access to OneBill/Datagate
Note: Please ensure you are creating extensions that are allowed within the Extension Numbering and Reserved Space article.
Port Your DIDs
Create Domain
Create Emergency Address & Endpoint
Create Users & Configure Answering Rules
Create Timeframes
Create Auto Attendants, Conferences, Call Parks, Call Queues
- Create an Auto Attendant
- Auto Attendant Tips and Tricks
- Configure an Audio Conference Bridge
- Static & Dynamic Call Parking
- Create a Call Queue
- Add Agents to a Call Queue
Upload Music On Hold (Optional)
Create Native Fax Account (Optional)
Create Call Routing
Manage Your Client in OneBill or DataGate:
- OneBill: Create a Lead
- OneBill: Create a Quote
- OneBill: Quote to Customer Process
- OneBill FAQs
- Datagate: Set Up Customer End Portal
- Datagate FAQs
- Datagate: How to Add and Edit Customers
- Datagate: Generate Invoices for the Month