📄️ Allow and Block Calls
Scope Intended Audience: All Users This article outlines how to allow and block calls in the Manager Portal. Requirements Basic User Access to Manager Port
📄️ Allow and Block Calls
Scope Intended Audience: All Users This article outlines how to allow and block calls to an extension in the Manager Portal. Requirements Basic User Access
📄️ Answering Rules
Scope Intended Audience: All Users This article explains answering rules and how they work in conjunction with time frames on users and phone numbers to ac
📄️ Call Routing Best Practices
Scope Intended Audience: All End Users This article outlines some of the most common call routing configurations and our best practices for setting them up
📄️ Configure Holiday Routing
Scope Intended Audience: All Users This article outlines the process for configuring Holiday Routing. The PBX does not have a function for recurring holida
📄️ Configure Time of Day Routing
Scope Intended Audience: All Users This article outlines the process for configuring Time of Day Routing. Time of Day TOD Routing is used in place of call
📄️ Create Time Frames
Scope Intended Audience: All Users This article outlines how to create time frames. Time frames are used in conjunction with Answering Rules /hosted voice/
📄️ Enable A Disabled Time Frame on a TOD Routing User
Scope Intended Audience: All Users This article outlines how to enable a disabled time frame for a TOD Routing user. Requirements Office Manager Access to
📄️ Enable Call Forwarding
Scope Intended Audience: All Users This article outlines how to turn call forwarding on or off for an extension via a phone or the manager portal. Requirem
📄️ Telnyx: Add a Technical Prefix for Outbound Call Authenti...
Scope Intended Audience: White Label Partners Telnyx supports having multiple connections from the same IP that can be differentiated by a technical prefix