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Single Sign-On

Scope

Intended Audience: All End Users

This document outlines how to configure Single Sign-On for your user account. NOTE: Logging in with SSO bypasses any Multi-Factor Authentication (MFA) configured.

Requirements

  • Access to Manager Portal - Must be user's own account, cannot be done via impersonation

  • SSO must enabled on your domain (Confirm with your service provider that this has been done)

Set Up SSO​

  1. Log in to the Manager Portal
  2. Select Profile under your name. NOTE: Office Managers and above must select My Account under their name first
  3. Scroll down to Account Security and select the type of Single Sign-On you want to enable
  4. When prompted, enter your login credentials
  5. Once you've logged in, the Single Sign-On field will update to reflect the email address of your account
  6. You will need to enter your Current PBX Password to Save

Sign in with SSO​

  1. Navigate to the Manager Portal, or Open your CloudieConnect (or SNAPmobile) App
  2. Log in with either Google or Office 365
  3. After logging in, you should be directed to your home screen