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Send a Welcome Email

Scope

Intended Audience: All End Users

The following steps will allow you to reset the user's password for portal access and reset the voicemail PIN.

Requirements

  • Portal Access (Office Manager or Above)

  • User Name/Extension

  • User's Email Address

  1. Log in to the manager portal
  2. Click on the Users button on the top
  3. Navigate to the user who needs a password reset and click on their name
  4. Click on the Advanced tab
  5. Verify the email address is correct and click Send Welcome Email